LISTENING SKILLS TRAINING
Listening is an essential business skill. Effective listeners obtain the information they need to make informed decisions, uncover opportunities that can lead to profitability, and develop strong and lasting business relationships. We can teach you how to:
- Identify personal barriers to listening
- Increase your ability to concentrate when listening
- Listen more effectively to people who are difficult to understand
- Establish rapport and trust through vocal tone and body language
- Accurately access other people's verbal and nonverbal messages
- Use active listening techniques - asking questions, empathizing, and restating
- Guide the conversation without acting rushed or impatient so that you get the information you need in the time allotted
Click on Private Coaching or Group Training to learn more about the training format that's best for you.
"I want to take a moment to thank you and tell you how much the Implementation Team enjoyed yesterday's training on "Interpersonal Communication." It was obvious from their evaluations forms that they learned key skills such as active listening, assertiveness, and the importance of accurately reading body language messages."Marcia Doron
Marketing Manager
DataSys Corporation